Last Updated: January 2026

DhakaToday Privacy Policy — Your Data, Our Responsibility

dhakatodayThis page explains, in plain English, how your personal data is collected, retained, and protected. We believe transparency around data privacy is our responsibility.

Quick Summary: dhakatoday Your personal information is used solely to improve platform services and ensure a secure experience. Your data is never sold or shared with advertisers.
1

What Information We Collect

dhakatodaycollects various types of information — from the moment you create an account through your day-to-day use. This information falls into two broad categories: what you provide directly, and what is recorded automatically as you use the site.

Information You Provide Directly

  • Name, mobile number, and date of birth (collected at registration)
  • National ID or passport number (during identity verification)
  • Mobile Banking Number (at the time of transaction)
  • Email Address (optional, if provided)
  • Information you share when contacting support

Automatically Collected Information

  • IP Address & Device Type
  • Browser and operating system information
  • Time spent on the site and pages visited
  • Gaming History & Transaction Records
  • Login time, date, and location data
Please note: We never collect information unnecessarily. Every piece of data has a specific purpose, which is explained below.
Data Type Why It's Collected Required?
Name & Mobile Number Account Registration & Communication Yes
Date of Birth Age Verification (18+) Yes
NID / Passport KYC Verification Withdrawal Time
Mobile Banking Number Payment Processing Transaction Time
IP & Device Information Security & Fraud Prevention Automatic
2

How Your Information Is Used

dhakatoday Collected data is used solely for its stated purpose. Your information is a responsibility we take seriously.

Your information is used for the following purposes:

  • Account Management: For login, security, and password resets
  • Transaction Process: To process deposits and withdrawals
  • Identity Verification: To prevent money laundering and fraud
  • Customer Support: To understand your issue and provide the right solution
  • Security Monitoring: To detect suspicious activity
  • Platform Improvement: To analyze usage patterns and improve your experience
  • Relevant Promotions: To understand your preferences and send you relevant offers

The key point is — dhakatoday Your data is never sold to third parties, never shared with advertisers, and never used for marketing purposes without your consent.

3

Who Your Information May Be Shared With

dhakatoday Your information is not ordinarily shared with anyone. However, in certain specific circumstances, sharing limited data may become necessary:

Payment Processors

Necessary information is shared with mobile banking providers solely to complete your transactions. This data is used exclusively for payment processing, and those providers are bound by their own privacy policies.

Legal Obligations

When courts or government authorities request information through a lawful legal order dhakatoday We are required to comply with such orders. Where possible, we will make every effort to notify the affected user in advance.

Technology Service Providers

Server hosting, cybersecurity, and gaming software providers may access limited data as needed. All such parties operate under strict confidentiality agreements.

Rest assured: Beyond the circumstances described above, your name, mobile number, transaction details, and gaming history are never shared with any third party.
4

Cookies & Tracking Technologies

dhakatodayuses cookies and similar technologies on its website. Cookies are small text files stored in your browser that remember information about your visit.

Cookies We Use

  • Essential Cookies: Remembering your login state and keeping your session active — the site cannot function properly without these
  • Functional Cookies: Remembering your preferred language and game settings
  • Analytics Cookies: To understand which pages are most visited and where users encounter issues

You can disable cookies through your browser settings, though doing so may limit certain features of the site.

5

How Long Your Information Is Retained

dhakatoday Your data is not kept indefinitely. Each type of information has a defined retention period:

  • Account Information: For the duration of account activity and up to 5 years after closure (due to legal obligations)
  • Transaction Records: 7 years (as required by financial regulations)
  • Gaming History: 3 Years
  • Support Conversations: 2 Years
  • Login Log: 90 Days

Once the retention period expires, data is securely deleted in a way that makes recovery impossible.

6

Your Rights Over Your Information

dhakatoday-you have certain important rights regarding your personal data. These aren't just words on paper — they are fully enforceable.

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Right to Access
You can request to see what personal information we hold about you.
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Right to Correction
If any information is incorrect, you're welcome to request a correction.
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Right to Erasure
When an account is closed, applicable data is deleted.
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Right to Restrict Processing
You can request to opt out of marketing communications.
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Right to Data Access
You can request a copy of your personal data.
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Right to Complain
If you have any concerns about how your data is handled, please let us know.

To exercise any of these rights, email us at support@dhakatoday.app. We typically respond within 7 business days.

7

Our Security Measures

dhakatodayA multi-layered security system is in place to keep your data safe, operating in line with international standards.

  • 256-bit SSL Encryption: Every connection is encrypted and cannot be read from outside
  • Two-Factor Authentication: Additional Verification Layer at Login
  • Regular Security Audits: Regularly audited by independent third-party experts
  • Data Center Security: Secured at both physical and digital levels
  • Suspicious Activity Detection: Automatic alerts for suspicious login attempts or unusual transactions

That said, keep in mind — no one can guarantee 100% security on the internet. That's why it's important to keep your password strong and never share it with anyone.

8

What Happens If This Policy Changes

This privacy policy may be updated from time to time — due to changes in law, technology, or our services. Whenever significant changes are made, users will be notified via an announcement on the platform.

The date of any update is always shown at the top of the page as "Last Updated." We recommend checking this page occasionally to stay informed of the latest version.

9

Contact & Complaints

For any privacy-related questions, concerns, or complaints, please reach out to us directly:

  • Email: support@dhakatoday.app
  • Live Chat: Via the chat icon on the right side of the site
  • Help Center: Visit the Help Center

Our privacy team typically responds within 3–7 business days. Complex matters may take a little longer, but your message will always be read.

Our Commitment to Protecting Your Data

Here's what we do to protect your privacy at every level.

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End-to-End Encryption
Every byte of data traveling from your device to our servers is encrypted — no one can intercept or read it in transit.
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Your Data Is Never Sold
Your name, phone number, or gaming history is never sold to advertisers or any third party.
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Regular Security Audits
Independent security experts audit our systems every quarter to identify and address potential vulnerabilities.
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Automatic Data Deletion
Data is automatically deleted once the retention period expires. Nothing is kept beyond that point.
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Two-Step Verification
Enable two-factor authentication on your account for an extra layer of security — knowing your password alone won't be enough to gain access.
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Transparent Policy
No hidden terms. What data is collected, why it's collected, and how long it's kept — all clearly stated right here.

General FAQ

The short answer is: absolutely yes. A password alone isn't enough to keep your account secure — if someone else gets hold of it, two-step verification stops them from getting in. To enable it, go to your account settings, click on "Security," and turn on "Two-Step Verification." An OTP will be sent to your registered mobile number — enter it to confirm and you're all set. From then on, logging in will require both your password and the code sent to your phone. It takes under two minutes to set up, but makes a significant difference to your account security.

dhakatodayThe VIP program has several tiers — Silver, Gold, Platinum, and Diamond. The more you play, the more points you earn and the higher you climb. VIP members enjoy a range of exclusive benefits: a dedicated account manager, faster withdrawal processing, higher bonus percentages, access to special tournaments, and a birthday gift. Cashback rates also increase as you move up the tiers. You can check your current VIP tier and the points needed to reach the next level in the "Rewards" section of your account.

Your Data Is Safe — Play with Peace of Mind

dhakatodayYour privacy is protected. Open an account today and enjoy a safe gaming experience.

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